Your Simple Guide to Your Upcoming Chappell Roan Show
First time visiting Brookside at the Rose Bowl? We’ve got you covered on how to plan with all you need to know to have a smooth show. Stay tuned to this page for updates, and plan to arrive early with your group.
URGENT NOTICE - ARRIVE EARLY
We strongly urge you to arrive by 4:30 PM so you don’t risk missing any of the show. There is so much to see and do starting at 4:30 PM.
Download App
Goldenvoice Mobile App
GOLDENVOICE MOBILE APP
Download & Install the Goldenvoice Concerts app on your iOS or Android device abd use the app to scan in with your AXS Mobile ID pass for entry and stay in the loop.
AXS Mobile ID
LOAD YOUR TICKETS FOR ENTRY
AXS Mobile ID is your ticket into the show. Load your tickets in the Goldenvoice app and scan your unique barcode at the entrance - it’s fast, secure, and stress-free. Separately purchased AXS Mobile ID digital parking passes will also appear in your account (VIP purchases include (1) parking pass per order).
Step 1: Click on "My Tickets"
Step 2: Sign in to your AXS account
Step 3: View your tickets in the app
HOW TO TRANSFER PASSES ON AXS
If your group is arriving separately, you may transfer individual passes through the Goldenvoice or AXS app. Instructions can be found here: support.axs.com
- Click on “Tickets” and select the event.
- Click “Transfer”.
- Select the pass(es) you would like to transfer.
- Select your contact or enter the recipient's first name, last name, and address.
- Click “Continue”.
- Review the information and click “Transfer”.
Know Before You Go
SHOW CHECKLIST:
- Plan how you’ll arrive at the show; arrive early to avoid traffic
- Load your tickets into the Goldenvoice or AXS app
- Review the bag policy & items you can and can’t bring into the show
- Review info on times & arrival policies
- Enjoy the show!
Event Location, Start & End
Event Location, Start & End
Parking opens at 12 PM. Shuttles start at 2 PM. Venue doors open and show starts at 4:30 PM. No overnight camping. No entrance line-up before 8am. No numbered wristbands will be issued.
Brookside at the Rose Bowl is located at 1001 Rose Bowl Dr, Pasadena, CA 91103.
Parking
Parking
Parking Lots open at 12 PM. Pre-Paid Parking is strongly recommended, and can be purchased via your AXS Account.
Carpooling is strongly encouraged. Explore the venue & parking maps and directions.
Shuttles
Shuttles
A free shuttle service is provided to-and-from the Parsons Engineering Complex in Old Town Pasadena to the event. Shuttle service will begin at 2PM, and run until 60 minutes following the conclusion of the event. Paid parking available.
Rideshare
Rideshare
All Rideshare and Taxi services must drop-off and pick-up in Old Town Pasadena. From there, Shuttle Services to and from the event from the Parsons Engineering Complex will be provided free of charge. At the conclusion of the event, take the shuttle back to Parsons to order any rideshare pickups.
Metro
Metro
The A Line (Blue) Metro rail stop (Memorial Park Station) is less than a ½ mile walk to the Parson’s Shuttle. Plan your trip and view the Metro Map for more info.
Walking
Walking
The event is approximately 1.5 miles from the Parsons Complex. For those choosing to walk to/from the event, please heed all crossing signals and pathways.
Parent Drop-Off
Parent Drop-Off
A parent drop-off and pick-up area will be located at the Rose Bowl in Parking Lot H. Hours of operation: 12PM - 9:30PM.
Event Clear Bag Policy
Event Clear Bag Policy
Pack clear & pack light! Bring your items in approved clear bags no larger than 12” x 6” x 12”.
What to Bring, What to Leave
What to Bring, What to Leave
Take a second to review what you can bring in so you don’t have to forfeit any items when you arrive.
Lockers
Lockers
Be prepared! Plan ahead by reserving a locker today. Lockers keep your valuables safe, merch secure, and your sweatshirt nearby for when it gets chilly.
Accessibility & ADA
Accessibility & ADA
This event welcomes all people with disabilities. Learn about eligibility and find info about our Accessibility Services.
Once You're Here
EXPLORE EVENT MAP
View the Event, Parking, and ADA maps to familiarize yourself so you know how to quickly get around. Remember, plan ahead and arrive early! There is so much to see and do starting at 4:30 PM.
Merchandise
Merchandise
Shop event merchandise starting at 12 PM! Event merch booths will be located by the south entrance (main entrance) in Lot H and north entrance (VIP entrance) in Lot 4. Featuring the same merchandise items that will also be on sale inside the show.
Special Guests
Special Guests
Come early to see opening sets by a Club Called Rhonda, TRIXIE MATTEL (DJ Set) & Drag Performers and hemlocke springs starting at 4:30pm
Pink Pony Club
Pink Pony Club
Be sure to check out the Pink Pony Club experience featuring fun activities, non-profit organizations, and more.
Food & Drink
Food & Drink
We have a wide selection of food & drink for purchase at the event. There will be vegetarian, vegan and gluten free options.
Cashless
Cashless
We are a cashless event. Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB or Union Pay logo. Contactless payments are also accepted. Locations where you can convert cash to a pre-paid Visa card will be available.
DID YOU REMEMBER TO:
- Plan how you’ll get to the event and arrival time (arrive early!)
- Load your tickets into the Goldenvoice app
- Review items you can and can’t bring into the event & event bag policy
- Review the MAPS for arrival info